Delivery Policy

Delivery Times

Orders are shipped from our warehouse in Tutova Village and are delivered within 1–3 business days from the moment the order is registered. All orders registered in our system before 2:00 PM are shipped the next day and delivered on the following business day. Orders registered after 2:00 PM are delivered within 3 business days. Delivery times may vary depending on the volume of registered orders.

Shipping Costs and Methods

Romania

Products are delivered via Cargus or DPD. The minimum order value is 100 RON. For orders up to 400 RON except shipping cost, shipping within Romania costs 25 RON, regardless of the selected payment method. (Prices include VAT.) Orders exceeding 400 RON benefit from free shipping.

Bulgaria and Hungary

FREE for orders over 750 RON (150 EUR), via DPD; below this threshold, the shipping cost is 5 EUR.

Czech Republic, Croatia, Greece, Poland, Slovakia, and Slovenia

FREE for orders over 1500 RON (300 EUR), via DPD; below this threshold, the shipping cost is 7 EUR.

Germany, Austria, and Italy

FREE for orders over 2000 RON (400 EUR), via DPD; below this threshold, the shipping cost is 10 EUR.

Belgium, Denmark, Estonia, Latvia, Lithuania, Luxembourg, Netherlands, Spain, and France

FREE for orders over 2000 RON (400 EUR), via DPD; below this threshold, the shipping cost is 15 EUR.

Finland, Portugal, Ireland and Sweden

FREE for orders over 2000 RON (400 EUR), via DPD; below this threshold, the shipping cost is 19 EUR.

As delivery is handled by a third-party carrier, we cannot guarantee the quality of the service. However, if you encounter any issues regarding the delivery process, please do not hesitate to contact us.